Shipping & Returns

Shipping

Shipping is quoted in addition to your purchase, based on the weight of the product(s) and the distance required to reach you.

All parcels are shipped via Australia Post. Please allow for 5 - 7 days for Standard Australia Post & 3 - 5 days for Express Post. 

With the current covid-19 pandemic, there may be delays with shipping.

Returns

Please contact our team on shop@raes.com.au, whilst returns and refunds cannot be guaranteed we are happy to discuss and assist when and where possible.

The cost of return shipping will be at purchasers' expense.